The original intention of telephony, according to Serlings' book Shaping American Telecommunications Ch. 3.1, pg 65 (Lawrence Erlbaum Associates (November 30, 2005)), was to interconnect people in the most efficient, least cost way.
This started with the switchboard where an operator received calls ( originally generated by a hand generator on the telephone set) and then through a plug based system, manually interconnected or switched the call to the wanted destination. The destination was communicated orally by the caller to the switchboard operator.
The Strowger Switch
At some point in time in a little town in the US, it so happened that there were two morticians and the wife of one of the morticians was the local switch operator. So whenever a call came in for mortician services, the operator made sure that the call terminated to the family funeral parlor (Inventing the 19th Century, Stephen Van Dulken, pg 24;NYU Press (February 1, 2002)) .
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